"I won’t disappoint you."
I recently watched Saving Mr. Banks. All I could think is how kind everyone was to Mrs. Travers. In spite of her own relentless crabbiness. They didn’t need to understand her ‘ways’ in order to be KIND. Many characters in the movie looked for ways to make it better or to connect. Certainly, Walt Disney was portrayed as a saint!
The audience of the movie had an added benefit of seeing her grow up. Quite an admirable child with a life of hurt and disappointment. Funny, how a little understanding can help us empathize and sympathize.
Watch a clip from Saving Mr. Banks
Saving Mr. Banks reminded me of my mediations training where I learned anger is really the second emotion. Most of us only learn how to express anger because we don’t understand our own feelings. What could that expression of anger really mean? Hurt, fear, sadness, disappointment, abandonment or something else entirely?
It’s important that we try to understand ourselves AND others. It’s helpful for those who love us to read between the lines, when possible. With other’s understanding, we might be able to learn for ourselves how to discover our own deeper emotions. With experience, perhaps, anger won’t be expressed at all (unless warranted).
Also, for true leadership, it’s helpful not to escalate situations. It’s better not to meet anger with anger. This movie showed many instances where silence and patience prevailed. A pause can sometimes lead to better understanding. Also, communication is key. Alternatively, asking the question rather than making a false assumption.
This example of strategic management can be applied at work or at home. Our success is directly related to how we build, nurture and maintain relationships. Listening leads to empathy which leads to trust which leads to strength in relationships.
I’d love to know how you liked the movie. Perhaps, you’d like to share other movies that had an impact on you? What can you add about listening, empathy and kindness? Please comment on the blog.REGISTER FOR NEWSLETTER